It's inexplicable. My 7 year old Grand Caravan has a better remote start that includes the heated seats. What's more, if you failed to lock the doors first, it will go ahead and do that, too. But my '21 G70 does not.It’s a 2021. My version of the app doesn’t allow control of the heated seats as is shown in their demo video. Heat, AC, defrosters, are all active remotely, but on my app the seats are grayed out.
My version of the app does not let me select the heated seats as is shown in the video. 🙁Welcome to the forum @peteyc12.
I hope this video helps.
Genesis G70, G80 and G90 | Personalized Remote Start | Genesis
Your Genesis G70, G80 or G90 offers a smartphone-accessible Intelligent Assistant through Genesis Connected Services. This video explains how to use the Intelligent Assistant to start your vehicle and set the cabin temperature ahead of time so it’s ready for departure.