We have had our G70 in the dealership 4 times over last few month due to the auto start stop feature shuts down. The system makes you do a full restart. We have several close calls of being hit at stop lights due to this. The car has been in the dealership over 50 days due to this. The dealership can’t pinpoint the issue.
I AM TOO!!! This is the second time at the shop in two months they can’t figure out how to recreate the issue so they can’t seem to figure it out! I have stalled out at multiple traffic lights and stop signs- and I’m not sure what triggers the issue either!Did you ever get this fixed??
I have the same issue
I had a radar detector and a dash cam installed ( i had them hard wired), I took them both out and it hasnt happened again since but its only been about 2 weeks. Do you have anything aftermarket installed? Maybe this could be the answerI AM TOO!!! This is the second time at the shop in two months they can’t figure out how to recreate the issue so they can’t seem to figure it out! I have stalled out at multiple traffic lights and stop signs- and I’m not sure what triggers the issue either!
Any updates??
Thank you for your response!I had a radar detector and a dash cam installed ( i had them hard wired), I took them both out and it hasnt happened again since but its only been about 2 weeks. Do you have anything aftermarket installed? Maybe this could be the answer
EXACTLY! Top time I’ve been stuck was at a light for 15min extremely dangerous cop called a tow truck and I was finally able to restart it ((I pumped the brakes and it finally turned on)) so I canceled the tow. & drove it to the dealer— they couldn’t recreate the issue— I videotaped it on June 2nd and showed them this time they are keeping it for the weekend. I just knew I couldn’t be the ONLY ONE having this issue!I have 15k miles on mine in New Hampshire. It started happening a few months after I got it. When the issue happened it wouldn't let me restart the car for a few minutes leaving me stuck on the road and in some pretty unsafe situations.
We’re you able to figure out what it was? I started having this issue this week againEXACTLY! Top time I’ve been stuck was at a light for 15min extremely dangerous cop called a tow truck and I was finally able to restart it ((I pumped the brakes and it finally turned on)) so I canceled the tow. & drove it to the dealer— they couldn’t recreate the issue— I videotaped it on June 2nd and showed them this time they are keeping it for the weekend. I just knew I couldn’t be the ONLY ONE having this issue!
You should deff drop it off! Mine seems to happen about once a month so far!... but no the dealer couldn’t recreate the issue- I recorded it with my phone so they know it’s happening! I’m waiting for it to happen again it’s been about 2 weeks with my car back so far it’s fine it’s just a waiting game. HOWEVER I did put a complaint into genesis directly! Go to their website they have an option for it so you can report it— they just sent my claim to higher management and I’m waiting for a call.We’re you able to figure out what it was? I started having this issue this week again
I’m probably gonna drop off the car at the dealer next week.
Upper management did reach out to me- they said they have one other claim at this time reporting the same issue- they want me to drop the car at the dealer with no set time on recieving it back- they said that an engineer might have to take a look at it- not just a mechanic.We’re you able to figure out what it was? I started having this issue this week again
I’m probably gonna drop off the car at the dealer next week.
Billy thank you! Genesis seems to be taking the problem more seriously now I will keep the thread updated-Sorry you have this problem
I was suprised my 2020 3.3T AWD model didnt come with that feature which I was happy about because I was never a fan with any manufacturers use of it. Scares me actually to know the thing shuts down.wish you the best of luck demanding answers and wish I could help.
Thanks for the information. If it does happen again when I forget to disable it (!), I will definitely tell the dealer.So they ended up keeping my car for the weekend and it happened to them a couple of times. They changed the starter and the problem has been gone since.