J.D. Power released the results from its 2019 APEA Study and Genesis ted with BMW for second place overall. Genesis finished in some elite company with the likes of Porsche, BMW, Audi and Volvo.
Factors in the APEAL study included vehicle owners' feelings about their vehicles' performance and inclusion of safety systems, visibility, infotainment, storage, seats, fuel economy and driving dynamics.
Everyone I know that owned a Genesis had nothing negative to report. That says a lot. Even when they moved to Mercedes, BMW or Audi, memories of their Genesis still came up. Genesis products done right could bring them back and many others.